Tutorial: Improving Patient Engagement in Difficult Situations

“This is not gonna come as a surprise to your patient or their family, they just need validation of what they already fear and know deep inside themselves.” 

Health care practitioners often find themselves in situations where they have to discuss difficult topics with patients and caregivers (e.g. Failing treatment). While many healthcare professionals may agree that having these discussions is beneficial for the patient, many of them do not initiate them, mainly due to the lack of training. Dr Diane E. Meier, in this video, shares a step by step guide to help healthcare practitioners carry out difficult conversations.

“…it takes the patient out of the role of being a cog in the disease treatment machine and puts them in the role of an active participant and essentially captain of their own medical ship”

Allowing patients to have a directive approach in their treatment helps them feel better about the treatment. Meier reports that a lot of times people are confused because they have received different kinds of information, this makes them stay clueless. It is important to ensure that patients have understood their situation and the options available to them.

“Having conversations with persons and their families about very complex medical decisions in the context of a serious illness is a procedure and it requires training and practice and supervision just as any other complex medical procedure requires.”

Discussing these issues improves the quality of care delivered to the patients by helping them get what matters the most to them, rather than simply trying to get rid of the illness. Healthcare institutions need to have proper training programs so that patients can have a more interactive experience while navigating the healthcare system.

If you can identify with this story, please share it with others who can benefit from it. The feeling of understanding, not being alone and access to support is what keeps one going.

Sharing your opinion helps reflect and influence the healthcare system and our society at large. You can help bring back ‘care’ into healthcare and in society for patients, fellow professionals and the family caregivers. Our experiences and hopes can benefit others – to know that the challenges are the same, learn new ways to cope and care…no one is really alone but part of a team.

Spread the love and share your caregiver stories Click Here 

If caregiver support resonates with you then please donate to our cause. Click here

Source: Centre to Advance Palliative Care (CAPC)

This YouTube video has been curated by Caregiver Saathi. All Rights are Reserved with the original publisher and creators.

Leave a Reply

Your email address will not be published. Required fields are marked *